{"id":10647,"date":"2021-07-07T14:39:58","date_gmt":"2021-07-07T06:39:58","guid":{"rendered":"https:\/\/pigeon.com.sg\/?post_type=faqs&#038;p=10647"},"modified":"2025-05-22T17:45:01","modified_gmt":"2025-05-22T09:45:01","slug":"what-happens-if-i-did-not-manage-to-collect-my-order","status":"publish","type":"faqs","link":"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/","title":{"rendered":"What happens if I did not manage to collect my order?"},"content":{"rendered":"<p>If you did not manage to collect your orders, fret not, as we will re-attempt to deliver your order up to 3 times. After the 3rd unsuccessful attempt, the parcel will be returned to Pigeon Singapore. For us to dispatch your order to you again, re-delivery fees will be chargeable and re-delivery timeslots are only available the next working day.<\/p>\n<p>We will keep the parcel for 2 weeks and if the parcel is not retrieved, we will proceed to make a refund to your account with the incurred delivery fees deducted from your refunds.<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","faq_category":[471],"class_list":["post-10647","faqs","type-faqs","status-publish","hentry","faq_category-delivery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What happens if I did not manage to collect my order? - Pigeon<\/title>\n<meta name=\"description\" content=\"If you did not manage to collect your orders, fret not, as we will re-attempt to deliver your order up to 3 times\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What happens if I did not manage to collect my order? - Pigeon\" \/>\n<meta property=\"og:description\" content=\"If you did not manage to collect your orders, fret not, as we will re-attempt to deliver your order up to 3 times\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/\" \/>\n<meta property=\"og:site_name\" content=\"Pigeon\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PigeonSingapore\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-22T09:45:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/\",\"url\":\"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/\",\"name\":\"What happens if I did not manage to collect my order? - Pigeon\",\"isPartOf\":{\"@id\":\"https:\/\/pigeon.com.sg\/#website\"},\"datePublished\":\"2021-07-07T06:39:58+00:00\",\"dateModified\":\"2025-05-22T09:45:01+00:00\",\"description\":\"If you did not manage to collect your orders, fret not, as we will re-attempt to deliver your order up to 3 times\",\"breadcrumb\":{\"@id\":\"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pigeon.com.sg\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What happens if I did not manage to collect my order?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pigeon.com.sg\/#website\",\"url\":\"https:\/\/pigeon.com.sg\/\",\"name\":\"Pigeon\",\"description\":\"Celebrate Babies The Way They Are\",\"publisher\":{\"@id\":\"https:\/\/pigeon.com.sg\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pigeon.com.sg\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/pigeon.com.sg\/#organization\",\"name\":\"Pigeon Singapore\",\"url\":\"https:\/\/pigeon.com.sg\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png\",\"contentUrl\":\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png\",\"width\":503,\"height\":200,\"caption\":\"Pigeon Singapore\"},\"image\":{\"@id\":\"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PigeonSingapore\",\"https:\/\/www.instagram.com\/pigeonsingapore\",\"https:\/\/www.youtube.com\/PigeonSingaporeSG\",\"https:\/\/www.tiktok.com\/@pigeonsingapore\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What happens if I did not manage to collect my order? - Pigeon","description":"If you did not manage to collect your orders, fret not, as we will re-attempt to deliver your order up to 3 times","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/","og_locale":"en_GB","og_type":"article","og_title":"What happens if I did not manage to collect my order? - Pigeon","og_description":"If you did not manage to collect your orders, fret not, as we will re-attempt to deliver your order up to 3 times","og_url":"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/","og_site_name":"Pigeon","article_publisher":"https:\/\/www.facebook.com\/PigeonSingapore","article_modified_time":"2025-05-22T09:45:01+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/","url":"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/","name":"What happens if I did not manage to collect my order? - Pigeon","isPartOf":{"@id":"https:\/\/pigeon.com.sg\/#website"},"datePublished":"2021-07-07T06:39:58+00:00","dateModified":"2025-05-22T09:45:01+00:00","description":"If you did not manage to collect your orders, fret not, as we will re-attempt to deliver your order up to 3 times","breadcrumb":{"@id":"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/pigeon.com.sg\/faqs\/what-happens-if-i-did-not-manage-to-collect-my-order\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pigeon.com.sg\/"},{"@type":"ListItem","position":2,"name":"What happens if I did not manage to collect my order?"}]},{"@type":"WebSite","@id":"https:\/\/pigeon.com.sg\/#website","url":"https:\/\/pigeon.com.sg\/","name":"Pigeon","description":"Celebrate Babies The Way They Are","publisher":{"@id":"https:\/\/pigeon.com.sg\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pigeon.com.sg\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/pigeon.com.sg\/#organization","name":"Pigeon Singapore","url":"https:\/\/pigeon.com.sg\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/","url":"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png","contentUrl":"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png","width":503,"height":200,"caption":"Pigeon Singapore"},"image":{"@id":"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PigeonSingapore","https:\/\/www.instagram.com\/pigeonsingapore","https:\/\/www.youtube.com\/PigeonSingaporeSG","https:\/\/www.tiktok.com\/@pigeonsingapore"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/faqs\/10647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/media?parent=10647"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/faq_category?post=10647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}