We will be in touch with the next steps to take and advise on the availability of replacement. Upon review and verification, we will arrange for courier service to exchange the items. Returned items must be in original packaging, and unused.<\/p>\n<\/div>\n
\n
If a replacement is no longer available, we will process the refund within 7 working days to your payment mode. Returned items must be unused and have all the parts and accessories that came with it. No extra fees will be charged for refunds to your account in this case.<\/p>\n
*With Day 1 being the day after you receive your order.\u00a0<\/em><\/p>\n<\/div>\n","protected":false},"featured_media":0,"parent":0,"template":"","faq_category":[473],"class_list":["post-10652","faqs","type-faqs","status-publish","hentry","faq_category-order-issue"],"yoast_head":"\nI received a wrong item. What should I do? - Pigeon<\/title>\n<meta name=\"description\" content=\"We\u2019re sorry that we mixed up your order and sent a wrong item. Please contact us via email within 7 days of receiving your order.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pigeon.com.sg\/faqs\/i-received-a-wrong-item-what-should-i-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I received a wrong item. 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