{"id":10657,"date":"2021-07-07T15:14:11","date_gmt":"2021-07-07T07:14:11","guid":{"rendered":"https:\/\/pigeon.com.sg\/?post_type=faqs&#038;p=10657"},"modified":"2026-02-19T17:32:04","modified_gmt":"2026-02-19T09:32:04","slug":"how-do-i-return-my-item","status":"publish","type":"faqs","link":"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/","title":{"rendered":"How do I return my item?"},"content":{"rendered":"<div>You may return the item(s) to our office via your preferred choice of carrier to or opt for our courier option.<\/div>\n<p>&nbsp;<\/p>\n<div>\n<p>To ship an item back to us, please email to\u00a0<a href=\"mailto:ps.info@sg.pigeon.com\">ps.info@sg.pigeon.com<\/a>\u00a0immediately after receiving your order within 14 days* after the date of delivery.<\/p>\n<p>Title of Email: Return Order\/Invoice <em><span style=\"color: #ff0000;\">#xxxxx<\/span><\/em> (edit your order number in)<\/p>\n<div>\n<p>1. Your Full Name<\/p>\n<p>2. Your order number\/invoice<\/p>\n<p>3. Reason for return<\/p>\n<p>4. Attach supporting photos or videos<\/p>\n<\/div>\n<p>Please include a copy of your invoice or write down your invoice number on a piece of paper packed together with your returned goods.<\/p>\n<\/div>\n<div>\n<p>1. Print out your invoice or write down your invoice number on paper.<\/p>\n<p>2. Pack your item(s) and invoice into a bag or box and seal it.<\/p>\n<p>3. Mail your return with your preferred choice of carrier to or drop it off physically at our office.<\/p>\n<p>Mailing address:<\/p>\n<\/div>\n<div>80 Bendemeer Road, #06-01B Singapore 339949<\/div>\n<div>Operating Hours: Mon-Fri, 9am to 5pm (please avoid lunch time from 12pm to 2pm)<\/div>\n<div>\u00a0<\/div>\n<div><em>*With Day 1 being the day after you receive your order.\u00a0<\/em><\/div>\n","protected":false},"featured_media":0,"parent":0,"template":"","faq_category":[474],"class_list":["post-10657","faqs","type-faqs","status-publish","hentry","faq_category-returns-exchanges"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I return my item? - Pigeon<\/title>\n<meta name=\"description\" content=\"You may return the item(s) to our office via your preferred choice of carrier to or opt for our courier option.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I return my item? - Pigeon\" \/>\n<meta property=\"og:description\" content=\"You may return the item(s) to our office via your preferred choice of carrier to or opt for our courier option.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/\" \/>\n<meta property=\"og:site_name\" content=\"Pigeon\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PigeonSingapore\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-19T09:32:04+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/\",\"url\":\"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/\",\"name\":\"How do I return my item? - Pigeon\",\"isPartOf\":{\"@id\":\"https:\/\/pigeon.com.sg\/#website\"},\"datePublished\":\"2021-07-07T07:14:11+00:00\",\"dateModified\":\"2026-02-19T09:32:04+00:00\",\"description\":\"You may return the item(s) to our office via your preferred choice of carrier to or opt for our courier option.\",\"breadcrumb\":{\"@id\":\"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pigeon.com.sg\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How do I return my item?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pigeon.com.sg\/#website\",\"url\":\"https:\/\/pigeon.com.sg\/\",\"name\":\"Pigeon\",\"description\":\"Celebrate Babies The Way They Are\",\"publisher\":{\"@id\":\"https:\/\/pigeon.com.sg\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pigeon.com.sg\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/pigeon.com.sg\/#organization\",\"name\":\"Pigeon Singapore\",\"url\":\"https:\/\/pigeon.com.sg\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png\",\"contentUrl\":\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png\",\"width\":503,\"height\":200,\"caption\":\"Pigeon Singapore\"},\"image\":{\"@id\":\"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PigeonSingapore\",\"https:\/\/www.instagram.com\/pigeonsingapore\",\"https:\/\/www.youtube.com\/PigeonSingaporeSG\",\"https:\/\/www.tiktok.com\/@pigeonsingapore\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How do I return my item? - Pigeon","description":"You may return the item(s) to our office via your preferred choice of carrier to or opt for our courier option.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/","og_locale":"en_GB","og_type":"article","og_title":"How do I return my item? - Pigeon","og_description":"You may return the item(s) to our office via your preferred choice of carrier to or opt for our courier option.","og_url":"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/","og_site_name":"Pigeon","article_publisher":"https:\/\/www.facebook.com\/PigeonSingapore","article_modified_time":"2026-02-19T09:32:04+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/","url":"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/","name":"How do I return my item? - Pigeon","isPartOf":{"@id":"https:\/\/pigeon.com.sg\/#website"},"datePublished":"2021-07-07T07:14:11+00:00","dateModified":"2026-02-19T09:32:04+00:00","description":"You may return the item(s) to our office via your preferred choice of carrier to or opt for our courier option.","breadcrumb":{"@id":"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/pigeon.com.sg\/faqs\/how-do-i-return-my-item\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pigeon.com.sg\/"},{"@type":"ListItem","position":2,"name":"How do I return my item?"}]},{"@type":"WebSite","@id":"https:\/\/pigeon.com.sg\/#website","url":"https:\/\/pigeon.com.sg\/","name":"Pigeon","description":"Celebrate Babies The Way They Are","publisher":{"@id":"https:\/\/pigeon.com.sg\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pigeon.com.sg\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/pigeon.com.sg\/#organization","name":"Pigeon Singapore","url":"https:\/\/pigeon.com.sg\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/","url":"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png","contentUrl":"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2020\/12\/Pigeon-Logo.png","width":503,"height":200,"caption":"Pigeon Singapore"},"image":{"@id":"https:\/\/pigeon.com.sg\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PigeonSingapore","https:\/\/www.instagram.com\/pigeonsingapore","https:\/\/www.youtube.com\/PigeonSingaporeSG","https:\/\/www.tiktok.com\/@pigeonsingapore"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/faqs\/10657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/media?parent=10657"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/pigeon.com.sg\/wp-api\/wp\/v2\/faq_category?post=10657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}