{"id":22592,"date":"2025-09-01T00:00:14","date_gmt":"2025-08-31T16:00:14","guid":{"rendered":"https:\/\/pigeon.com.sg\/?page_id=22592"},"modified":"2025-09-01T10:38:32","modified_gmt":"2025-09-01T02:38:32","slug":"recall","status":"publish","type":"page","link":"https:\/\/pigeon.com.sg\/recall\/","title":{"rendered":"[CLOSED] Voluntary Recall of Pigeon SuperFast Steam and Dry Sterilizer due to a potential risk of overheating"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.22.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;75%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;6px||6px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<p style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24pt;\"><b>Voluntary recall of <\/b><\/span><span style=\"font-size: 24pt;\"><b>Pigeon SuperFast<br \/>Steam &amp; Dry Sterilizer has ended on 31 August 2025<\/b><\/span><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400; color: #808080; font-size: 14pt;\">Updated: 1 September 2025<\/span><\/p>\n<p style=\"text-align: center;\"><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22692 size-large\" src=\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/08\/Pigeon-Superfast-Sterilizer-1024x681.jpg\" alt=\"\" width=\"1024\" height=\"681\" srcset=\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/08\/Pigeon-Superfast-Sterilizer-980x652.jpg 980w, https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/08\/Pigeon-Superfast-Sterilizer-480x319.jpg 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/b><\/p>\n<h4 style=\"text-align: left;\"><span style=\"color: #808080; font-size: 14pt;\"><span style=\"font-weight: 400;\">Following up on our earlier announcement on 30 August 2024 and 1 June, we\u2019re providing an update regarding the voluntary recall of the Pigeon SuperFast Steam &amp; Dry Sterilizer.<\/span><\/span><\/h4>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: left;\"><span style=\"color: #808080; font-size: 14pt;\"><span style=\"font-weight: 400;\">As previously shared, the recall was initiated as a precautionary measure due to a potential overheating issue that may cause some parts of the product to melt. With 31 August 2025 set as the deadline for customers to return their products for a refund, <b>we are announcing the conclusion of the recall.<\/b><\/span><\/span><\/h4>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #808080; font-size: 14pt;\"><span style=\"font-weight: 400;\">If you have any enquiry on this product do get in touch with our Customer Service via <a href=\"mailto:ps.support@sg.pigeon.com\">ps.support@sg.pigeon.com.<\/a><\/span><\/span><\/p>\n<p><span style=\"color: #808080;\"><span style=\"font-size: 14pt;\">Operating Hours:<\/span><\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400; font-size: 14pt; color: #808080;\"><strong>Monday to Friday:<\/strong> 9:00 AM &#8211; 5:00 PM\u00a0 <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400; font-size: 14pt; color: #808080;\"><b>Weekends\/ Public Holiday:\u00a0<\/b>Away (do expect slight delay in response)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400; font-size: 14pt; color: #808080;\"><br \/>Customers may also get in touch with the Pigeon customer service team through the following channels:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Email:<\/b> <a href=\"mailto:ps.support@sg.pigeon.com\"><span style=\"font-weight: 400;\">ps.support@sg.pigeon.com<\/span><\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><b>Website:<\/b> <span style=\"color: #2ea3f2;\">https:\/\/pigeon.com.sg\/recall\/<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Facebook: <\/b><a href=\"https:\/\/www.facebook.com\/PigeonSingapore\/\"><span style=\"font-weight: 400;\">https:\/\/www.facebook.com\/PigeonSingapore\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Instagram: <\/b><a href=\"https:\/\/www.instagram.com\/pigeonsingapore\/\"><span style=\"font-weight: 400;\">@pigeonsingapore<\/span><\/a><b><\/b><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Support via WhatsApp Messaging:<\/b><a href=\"https:\/\/wa.me\/6586863080\"><span style=\"font-weight: 400;\"> +65 8686 3080<\/span><\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\"><span style=\"font-weight: 400;\">Pigeon is fully committed to the safety and well-being of our customers. We sincerely thank you for your attention to this matter and your continued trust in our brand.<\/span><\/span><\/p>\n<p><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>Voluntary recall of Pigeon SuperFastSteam &amp; Dry Sterilizer has ended on 31 August 2025 Updated: 1 September 2025 Following up on our earlier announcement on 30 August 2024 and 1 June, we\u2019re providing an update regarding the voluntary recall of the Pigeon SuperFast Steam &amp; Dry Sterilizer. &nbsp; As previously shared, the recall was initiated [&hellip;]<\/p>\n","protected":false},"author":14158,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-22592","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[CLOSED] Voluntary Recall of Pigeon SuperFast Steam and Dry Sterilizer due to a potential risk of overheating - 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