{"id":925,"date":"2020-07-01T02:53:07","date_gmt":"2020-07-01T02:53:07","guid":{"rendered":"https:\/\/pigeon.com.sg\/?page_id=925"},"modified":"2025-09-16T16:21:04","modified_gmt":"2025-09-16T08:21:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/pigeon.com.sg\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Banner Section&#8221; _builder_version=&#8221;4.22.2&#8243; custom_css_main_element=&#8221;z-index: 1;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code admin_label=&#8221;Banner&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]\n[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ Section&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221;]<div class=\"et_pb_row\">    <div id=\"faq\">\n                <div claass=\"category_holder\">\n            <div class=\"categories cat_mobile_close\">\n                <ul><li><a href='https:\/\/pigeon.com.sg\/faq_category\/official-pigeon-retailers\/'>Official Pigeon Retailers<\/a><\/li><li class='active'><a href='https:\/\/pigeon.com.sg\/faq_category\/general\/'>General<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/account-management\/'>Account Management<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/payment\/'>Payment<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/order-issue\/'>Order Issue<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/delivery\/'>Delivery<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/returns-exchanges\/'>Returns &amp; Exchanges<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/products\/'>Products<\/a><\/li><ul style='margin-left:10px;margin-bottom:10px;'><li><a href='https:\/\/pigeon.com.sg\/faq_category\/nursing-bottles\/'>Nursing Bottles<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/nipples-straws\/'>Nipples \/ Straws<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/byob\/'>BYOB<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/breast-pumps-breastfeeding-accessories\/'>Breast Pumps &amp; Breastfeeding Accessories<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/baby-skincare\/'>Baby Skincare<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/maternity-skincare\/'>Maternity Skincare<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/cleaning-sterilizing\/'>Cleaning &amp; Sterilizing<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/baby-wipes-wet-tissue\/'>Baby Wipes &amp; Wet Tissue<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/pacifier-teethers\/'>Pacifier &amp; Teethers<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/weaning-accessories\/'>Weaning Accessories<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/laundry-detergent\/'>Laundry &amp; Detergent<\/a><\/li><li><a href='https:\/\/pigeon.com.sg\/faq_category\/bouncer-wuggy\/'>Bouncer Wuggy<\/a><\/li><\/ul><\/ul>            <\/div>\n        <\/div>\n        <form class=\"search-bar round-edge\">\n            <input type=\"text\" name=\"search\" placeholder=\"Search FAQ\"\/>\n            <button class=\"pigeon ico-search\" type=\"submit\"><\/button>\n        <\/form>\n        <div id=\"cat_mobile_open\" data-category=\"#faq .categories\" data-text=\"View all categories\"><\/div>\n        <div class=\"results\">\n            <h3 class='title red bold'>General Questions<\/h3><div class='accordion' data-aos='fade-up' data-aos-offset='-10'><button class='question'>I\u2019m a first-time mum and don\u2019t know which bottle to buy.  Could you recommend?<span>&rsaquo;<\/span><\/button><div class='answer'><ul>\r\n \t<li>Pigeon offers different bottle material catering to different needs; from <a href=\"https:\/\/pigeon.com.sg\/product-category\/softouch-wide-neck-bottle\/glass-nursing-bottles\/\">Glass<\/a>, <a href=\"https:\/\/pigeon.com.sg\/product-category\/softouch-wide-neck-bottle\/pp-nursing-bottle\/\">PP<\/a>, <a href=\"https:\/\/pigeon.com.sg\/product-category\/softouch-wide-neck-bottle\/ppsu-nursing-bottles\/\">PPSU<\/a>, <a href=\"https:\/\/pigeon.com.sg\/product-category\/softouch-wide-neck-bottle\/t-ester-nursing-bottles\/\">T-Ester<\/a> and the latest weaning step up bottle for smooth transition from nursing to weaning with the <a href=\"https:\/\/pigeon.com.sg\/product-category\/softouch-weaning-accessories\/\">step up range<\/a> of accessories<\/li>\r\n \t<li>If you are to use UV sterilizer, <a href=\"https:\/\/pigeon.com.sg\/product-category\/softouch-wide-neck-bottle\/t-ester-nursing-bottles\/\">T-Ester<\/a> bottles will be the more suitable option to choose because of its high resistance to UV degradation .\r\n<span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When using UV sterilizer with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall\/ceiling where the air ventilation outlet is. This is to avoid any damage or deterioration to the bottle.<\/span><\/span><\/span><\/li>\r\n \t<li>If your sterilization method is steam sterilizer or boiling, you may consider <a href=\"https:\/\/pigeon.com.sg\/product-category\/softouch-wide-neck-bottle\/ppsu-nursing-bottles\/\">PPSU<\/a> which has the highest heat resistance at 180\u00b0C which is use in most medical facilities and comes in the natural yellowish tint from the plastic material.\r\n<div><\/div><\/li>\r\n \t<li>\r\n<div>For\u00a0<b>Bottle Material<\/b>:<\/div>\r\n<div>\r\n<div>\r\n<div><i>Please refer to the chart below on the recommended material to use based on the different specifications:<\/i><\/div>\r\n<\/div>\r\n<\/div><\/li>\r\n<\/ul>\r\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24288 size-full\" src=\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/10\/ecomm-SofTouch-Rebranding_Nursing-Bottle_FA-11-scaled.jpg\" alt=\"\" width=\"2560\" height=\"2560\" srcset=\"https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/10\/ecomm-SofTouch-Rebranding_Nursing-Bottle_FA-11-scaled.jpg 2560w, https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/10\/ecomm-SofTouch-Rebranding_Nursing-Bottle_FA-11-1280x1280.jpg 1280w, https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/10\/ecomm-SofTouch-Rebranding_Nursing-Bottle_FA-11-980x980.jpg 980w, https:\/\/pigeon.com.sg\/wp-content\/uploads\/2024\/10\/ecomm-SofTouch-Rebranding_Nursing-Bottle_FA-11-480x480.jpg 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2560px, 100vw\" \/>\r\n\r\nLearn more from this blog article <a href=\"https:\/\/pigeon.com.sg\/blogs_articles\/how-to-choose-the-right-nursing-bottle-for-your-baby\/\"><strong>How to Choose the Right Nursing Bottle for Your Baby<\/strong><\/a>.\r\n\r\n&nbsp;<\/div><\/div><div class='accordion' data-aos='fade-up' data-aos-offset='-10'><button class='question'>Are there any nursing rooms equipped with Pigeon products?<span>&rsaquo;<\/span><\/button><div class='answer'>Pigeon has worked with various partners to provide free access to nursing rooms across Singapore.\r\n<ul>\r\n \t<li><a href=\"https:\/\/pigeon.com.sg\/contact-us\/\"><strong>Pigeon Singapore Office<\/strong><\/a><\/li>\r\n \t<li>Our partner, <strong><a href=\"https:\/\/beautymumsbabies.com\/contact-us\/\">Beauty Mums &amp; Babies (BMB)<\/a><\/strong><\/li>\r\n \t<li><strong>Tampines East CC<\/strong> - furnished with essential equipment such as breast pads, baby wipes and liquid cleanser<\/li>\r\n \t<li>Shopping malls like <strong>Tangs Orchard<\/strong> and <strong>United Square<\/strong> - equipped with breast pads<\/li>\r\n \t<li><strong>Mount Alvernia Hospital<\/strong><\/li>\r\n<\/ul><\/div><\/div><div class='accordion' data-aos='fade-up' data-aos-offset='-10'><button class='question'>Can I use UV Sterilizer to sterilize PIGEON plastic and silicone material products?<span>&rsaquo;<\/span><\/button><div class='answer'>If you prefer to use a UV Sterilizer as the main sterilization method to sterilize Pigeon plastic and silicone material products, you may continue to do so.\r\n\r\n<span style=\"font-weight: 400;\">When using UV sterilizer with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall\/ceiling where the air ventilation outlet is. This may avoid any damage or deterioration of the bottle.<\/span>\r\n\r\nHowever, do note that UV Sterilization may subject the material to premature aging, especially if it is subjected to repeated sterilization. Therefore, we recommend you replace the product when it starts to discolour and\/or turns cloudy.<\/div><\/div>        <\/div>\n    <\/div>\n<\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Banner Section&#8221; _builder_version=&#8221;4.22.2&#8243; custom_css_main_element=&#8221;z-index: 1;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code admin_label=&#8221;Banner&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ Section&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-925","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - 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