Yes, the re-delivery charges will be fully absorbed by customer if they fail to receive their parcels after 3 delivery attempts. Parcels will be returned to PIGEON Singapore if the 3rd delivery attempt is unsuccessful. To retrieve your parcel, you can
1) Collect it at PIGEON’s office
2) Choose our re-delivery services here:
3) Arrange for your own courier service to our office:
80 Bendemeer Road, #06-01B
Singapore 339949
Operation Hours: Monday – Friday, 9am to 5pm (avoid lunch time from
12pm to 2pm)
*Please arrange for re-delivery within 14 working days. Otherwise, we will proceed to do a refund via credit voucher with incurred courier fees deduction from the value.