Yes, we allow exchanges for individual items only, excluding those in a bundle.
Please email to [email protected] within 14 days* after receiving your order with the following details:
Title of Email: Exchange for Order/Invoice #xxxxx (edit your order number in)
1. Full Name
2. Your order number/invoice #xxxxx (edit your order number in)
3. The name/product code of the item(s) to exchange
4. The name/product code of the item(s) to exchange to
5. Attach supporting photos or videos
For exchanges via courier, arrangements must be made by the customer, and all courier costs will be borne by the customer.
*With Day 1 being the day after you receive your order.