If your pump feels weak or isn’t drawing any suction, try troubleshooting with these methods: 

• Secure all parts  firmly: Make sure all parts are pushed together tightly and assembled correctly.
• Check your seal: Ensure the breast and flange form a tight and secured seal with no air escaping.
• Look for wear and tear: Take a close look at the milk valves and silicone diaphragm. Even a tiny rip can break the vacuum seal — if you spot any damage, swap them out for fresh parts.
• Check your power: Ensure the pump has a minimum of 2 bars of battery life, as low power can affect performance.

If you’ve gone through the list and your suction still isn’t back to normal, please contact our Customer Service hotline at 6541 1700.