We got you covered

Search through our most frequently asked questions to get answers quickly.

  • How does the Natural Botanical Baby DermaSoothe Cream differ from the Baby Water Gel or Milky Lotions?
 
  • The Natural Botanical Baby DermaSoothe Cream is specially formulated to target very dry, sensitive, eczema-prone skin. Whereas, the Natural Botanical Baby Water Gel and Milky Lotions are designed as daily moisturizers for normal skin types.
 
  • Is the Natural Botanical Baby DermaSoothe Cream steroid-free, or does it contain any corticosteroids?
 
  • The Natural Botanical Baby DermaSoothe cream does not contain any corticosteroids. Instead, it is formulated with natural active ingredients that have been clinically proven to effectively provide soothing relief for mild to moderate eczema skin. 
 
  • How often should I apply the Natural Botanical Baby DermaSoothe Cream to my baby's affected areas?
 
  • You can apply the DermaSoothe Cream anytime to relieve dryness. The Natural Botanical Baby DermaSoothe Cream has a natural and gentle formula that can be used as often as needed.
 
  • Will the Natural Botanical Baby DermaSoothe Cream help with both itching and redness associated with baby eczema?
 
  • Itching arises from a compromised skin barrier, causing increased moisture loss and resulting in dry and itchy skin. The DermaSoothe Cream is enriched with deeply moisturizing ingredients that nourish and hydrate the skin, enhancing its natural barrier function and soothe any discomfort or irritation. It is also clinically proven to relieve dryness and reduce skin redness.
 
  • Is the Natural Botanical Baby DermaSoothe Cream safe to use on the entire body other than the affected areas?
 
  • Yes, the gentle and nourishing properties of DermaSoothe Cream make it suitable for full body application. Nevertheless, it is recommended to conduct a patch test in the inner thighs before widespread usage to ensure compatibility with individual skin types.
 
  • Does the Natural Botanical Baby DermaSoothe Cream have any fragrance or potential irritants that could worsen eczema symptoms?
 
  • No, the DermaSoothe Cream is free from 25 kinds of harmful ingredients (based on Pigeon standards), including fragrance, paraben and ethyl alcohol that could potentially irritate skin.
 
  • How long does it typically take to see improvements in my baby's eczema after using the Natural Botanical Baby DermaSoothe Cream?
 
  • The DermaSoothe Cream was clinically tested and proven to improve the quality of skin in as little as 3 hours. However, it is important to note that the outcomes may vary based on the unique skin condition of each individual. With consistent usage, th cream is expected to help improve the skin condition over time.
  • How often should I apply the Natural Botanical Diaper Cream?
 
  • For preventative care - If your baby shows no signs of diaper rash, applying a thin layer of diaper cream during each diaper change can create a protective barrier against moisture and potential irritation.
 
  • During diaper rash - When your baby has a rash, it is advisable to apply the diaper cream more frequently, typically during every diaper change, until the rash clears up.
 
  • Is it safe to use the Natural Botanical Baby Diaper Cream at every diaper change?
 
  • The Natural Botanical Baby Diaper Cream is formulated with naturally derived ingredients, making it generally safe and gentle on the skin for regular application. It provides a protective barrier and ultimately helps to prevent diaper rash.
 
  • However, it is recommended to perform a patch test before using it extensively, especially if your baby has known skin sensitivities or allergies.
 
  • Does the Natural Botanical Baby Diaper Cream contain any fragrance or nasty chemicals that might irritate my baby's skin?
 
  • No, the Natural Botanical Baby Diaper Cream is free from 25 kinds of harmful ingredients (based on Pigeon standards), including fragrance, paraben and ethyl alcohol that could potentially irritate skin.
 
  • How long does it typically take for the Natural Botanical Baby Diaper Cream to show improvement in a rash or irritation?
 
  • During clinical testing conducted by a pediatrician, visible improvement to the skin was observed in as little as 3 hours after using the diaper cream. However, it is important to note that the outcomes may vary based on the unique skin condition of each individual.  With consistent usage, the diaper cream is expected to help improve the skin condition over time.
 
  • Should I continue using Natural Botanical Baby Diaper Cream even after the rash disappears as a preventive measure?
 
  • Yes, applying Natural Botanical Baby Diaper Cream even after the rash has cleared is a beneficial preventive measure. Diaper cream serves as a protective barrier shielding your baby's skin from moisture, friction, and irritants commonly found in diapers.
 
  • Does the lightweight texture compromise the effectiveness of the Natural Botanical Baby Diaper Cream in protecting against rashes and irritation?
 
  • No, the Natural Botanical Diaper Cream was specifically formulated to be lightweight, offering a more comfortable sensation on the skin. Despite its lightweight texture, it has been clinically proven to soothe the skin and reduce irritation effectively, while also providing a protective barrier that shields against moisture and potential irritants.
  • The ingredients used in the Pigeon Natural Botanical Baby Range are not found in the database/list of commonly used drugs that might pose a risk to individuals with G6PD deficiency.
 
  • Nonetheless, the absence of these ingredients from the common list does not  guarantee complete safety for babies with G6PD deficiency. It is advisable for you to cross-check the ingredients listed on the packaging against any known allergens your babies may have, if applicable, to ensure utmost caution. 
 
  • For additional safety precautions,  you may seek advice from a pediatrician or specialist to verify the suitability of Pigeon skincare products for use on your babies with G6PD deficiency.
Baby Oil is mainly used for baby massage, while Baby Lotion is used on a daily basis after bath to moisturize baby’s skin.