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Expression Mode of the Pigeon Wearable Electric Breast Pump

Expression Mode has a standard rhythm with a slower frequency and a stronger suction. Designed for rapid milk extraction.

Rhythmic Expression Mode features varied rhythmic patterns that mimic a baby’s natural sucking motion, providing a more comfortable and effective pumping experience.

You can register your warranty online or by scanning the QR code found on the front page of the instruction manual included in the packaging box.
The Pigeon Wearable Electric Breast Pump comes with a Type-C USB charging cable.

To charge the pump, please use a DC 5V/1A–3.1 power adapter. Note: The device will not charge if the charger is above 15W.

Reminder: The motor unit and USB power cable should not be washed or sterilized. Wipe them with a dry, clean cloth only.

This may indicate a malfunction in the motor unit. If you experience any of these issues, please contact us for assistance.
Soak the silicone parts in lukewarm water and wash them using Pigeon Liquid Cleanser. Use your fingers to gently rub the parts clean — avoid using brushes or applying strong pressure, as this may cause damage.
For Singapore: You may purchase spare parts from the Pigeon Eshop. For other countries: Please contact your local distributor for availability and purchase options.
All pump parts can be washed and sterilized except the motor unit and USB power cable. For these parts, please wipe them with a dry, clean cloth. Do not wash or immerse them in water.
The Pigeon Electric Wearable Breast Pump comes with a flange size of 24mm and a flange insert of 21mm.

24mm flange → fits 19-22mm nipple size

21mm flange insert fits 16-18mm nipple size

18mm flange insert fits 13-15mm nipple size

Flange and flange insert can be purchased separately over at Pigeon Eshop.

  • The Electric Wearable Breast Pump can be used for approximately 2 hours on a full charge (for reference).

  • It takes about 3 hours (for reference) to fully charge the battery.
  • Before use, ensure the battery has at least two bars for a hassle-free pumping experience.

Pigeon’s breastfeeding research has shown that a baby’s sucking motion varies in speed and pressure. To mimic this, both the GoMini™ Plus and the Wearable Electric Breast Pump are engineered with a Rhythmic Expression Mode that closely replicates a baby’s natural sucking behaviour.

Each breast pump features distinct wave patterns, ultimately, providing a more comfortable pumping experience to accommodate to individual preference and needs.
Yes, the Wearable Electric Breast Pump is equipped with a memory mode. It remembers your last-used settings (e.g., suction strength), so you won’t need to readjust them manually for each session.
Stimulation Mode: We recommend using this mode for around 2 minutes, as this is typically when milk let-down (milk ejection) begins. The Electric Wearable Breast Pump is programmed to automatically switch to Expression Mode after 2 minutes, so no action is needed.

Expression Mode / Rhythmic Expression Mode: Depending on when you switch to these modes, you can follow the duration shown on the motor unit. It is advisable to stop at the 30-minute mark. Prolonged pumping may cause nipple discomfort or pain.
It is recommended to pump each breast for less than 30 minutes. Avoid prolonged or excessive use of the electric wearable breast pump, as this may cause nipple pain.
Possible Causes:
  1. The pump parts are not assembled securely
  2. The flange is not sealed properly around the breast
  3. The milk valve and/or flange are torn
  4. The battery indicator shows a red light
Solutions:
  1. Ensure all parts are securely assembled
  2. Check that the flange is properly sealed around the breast
  3. Inspect the milk valve and flange for any tears. If torn, replace them accordingly
  4. A red battery light indicates the pump needs charging. We recommend having at least 2 battery bars before use
If suction pressure remains low even after performing these checks, please don’t hesitate to contact us.
The warming mode allows for gentle warming of milk. This process ensures that nutrients of milk are preserve while heated. The heating mode however, is design to heat up baby food through your preferred temperature and time (depending on your needs). 

The Pigeon Smart Bottle Warmer features a simple one-touch start function to warm milk to the recommended temperature.

  Just add the required amount of water, place your nursing bottle into the warmer, and press the warm milk button—no further adjustments needed. The milk will be automatically warm to the ideal temperature of 37°C.   Next the intuitive countdown time display and sound alert, will notify user that the milk is ready for feeding at the ideal temperature of 37°C. Eliminating the need to continu
The Pigeon Smart Bottle Warmer is compatible with Pigeon’s products as well as most nursing bottles and breast milk storage bags. If you require further assistance, feel free to contact us.
15 months. Kindly retain the original purchase receipt and a copy of the warranty card or screenshot of the e-warranty to qualify for the warranty. Click here to register for warranty.

Stir together both 50ml of white vinegar and 100ml of water in a cup. Pour the mixture into the Pigeon Smart Bottle Warmer and let it sit until visible deposits appear. Once deposits are visible, discard the mixture and rinse the Pigeon Smart Bottle Warmer (ensure no water comes into contact with the wire). Finally, wipe it clean with a dry cloth.

Yes, the Pigeon Smart Bottle Warmer can be used to defrost baby food such as puree. You can refer to the product manual for the recommended heating mode & time.
Yes, the Pigeon Smart Bottle Warmer can be used to defrost breast milk stored in breastmilk storage bag. You can refer to the product manual for the recommended heating mode & time.
The time to warm milk depends on the milk volume, material of nursing bottle, and initial temperature of milk and water in the bottle warmer.  Please refer to instruction manual for reference on estimated time required for the milk to reach 37°C  (recommended feeding temperature).
If your motor unit does not shut down automatically after 30 minutes, please contact Pigeon's Customer Care Department at 6541 1700. Our friendly staff would be ready to assist you. Operation Hours: Monday – Friday, 9.30am to 5pm (avoid lunch time from 12pm to 2pm)
The milk valves and inner cups of the GoMini Plus Electric Breast Pumps are delicate. Do handle them with care.

Soak them in lukewarm water and wash using Pigeon Liquid Cleanser. Use fingers to rub gently as strong pressure might cause damage.

*Do not use brush when washing milk valves and inner cups.

All pump parts can be washed and sterilized except for tubes and tube connectors.

Please wipe with dry clean cloth if tubes and tube connectors are dirty.

If there is milk leakage from the motor unit, please turn off the motor unit and check if the inner cup is torn or damaged. If it is not torn or damaged and the motor unit is working, you may wish to continue pumping. If the motor unit is not working, please contact Pigeon Customer Care at 6541 1700. Operation Hours: Monday – Friday, 9.30am to 5pm (avoid lunch time from 12pm to 2pm)
If you experience water leakage at the bottom motor unit, you may consider to continue pumping session. Do not panic. After the session, disconnect tubing from motor unit and turn it on to let it run for 30 minutes to purge out any remaining water left in the motor unit. To prevent this problem from reoccurring, please do not wash the tube and ensure inner cups are not torn. Please do not hesitate to contact our Customer Service hotline at  6541 1700 should you require any further assistance.
All Pigeon Electric Breast Pumps come with 15 months warranty period covering the motor unit only.  Kindly retain the original purchase receipt and a copy of the warranty card or screenshot of the e-warranty to qualify for the warranty.
Yes, we do sell spare parts (such as Funnel, Funnel Cushion & Milk Valves) for breast pumps at the PIGEON counter at Takashimaya Level 4 and our E-shop www.pigeon.com.sg. All spare parts are upon stocks availability. We recommend you to contact our Customer Service Department at 6541 1700 to check on stocks availability before going down to avoid any disappointment.
When there is no suction power, please check the following. GoMini Plus / Electric Breast Pump Portable / Electric Breast Pump Pro
  • Does the flange fit your breast perfectly?
After confirming that the flange fits your breast, turn the power on and use the pump.
  • Is the Comfort ProperFit™ flange firmly attached to the flange?
  • There is a cut at the tip of the silicone valve. Is the cut torn or widened?
If the above is the case, please replace it with a spare valve and then use the pump.
  • Is each part assembled correctly?
  • Is the silicone valve inserted firmly (until it stops)?
  • Is the soft cup placed inside the main body?
  • Is the soft cup turned inside out or torn?
  • Is there moisture in the soft cup?
If breastmilk or moisture from washing the pump parts sticks inside the soft cup, it may flow back to the motor and you may not be able to pump.
  • Is the flange firmly inserted in the main body?
Manual Breast Pump
  • Does the flange fit your breast perfectly?
  • Is the Comfort ProperFit™ flange firmly attached to the flange?
  • There is a cut at the tip of the silicone valve. Is the cut torn or widened?
If the above is the case, please replace it with a spare valve and then use the pump.
  • Is each part assembled correctly?
  • Is the diaphragm perfectly set, so as not to have a visible gap?
  • Is the silicone valve inserted firmly (until it stops)?
In all cases, please fit your breast firmly with the flange so that there is no space between them. If there is a gap between your breast and the flange or space between improperly assembled parts, you may not be able to pump as the suction pressure will be insufficient. You should also ensure that your milk valves are not torn. If the problem persists, we recommend you to contact our Customer Service Department at 6541 1700 during out operation hours (Mon - Fri, 9.30am - 5pm *avoid lunch hours 12pm-2pm).
As a rule of thumb, you should change the breast pads every 3 to 4 hours at feeding time. The rich nutrients in breast milk and the heat of your body make Breast Pads an ideal breeding ground for bacteria. Be fastidious about changing them. Breast Pads are an essential product for mothers who are breastfeeding their babies, because they catch milk that leaks out. Perfectly adjustable to the shape of your breasts, both sides feature gentle gathers and adhesive tape.